The hospitality industry is one of the most highly competitive environments to work in and it is imperative for every individual associated with this industry to be committed in ensuring customer satisfaction at all cost. Moreover, the managerial and leadership skills of the business leader running the hotel plays a critical role in guiding the employees and staff to ensure the customers feel that they are alert and responsive to their needs during their stay at the hotel. If you are under the assumption that such business leaders are hard to come by in the hospitality industry, then you should think again. Patrick Imbardelli is one such hotelier who has set the benchmark for others to follow in the hotel and hospitality industry.
Patrick Imbardelli is a reputed name in the hospitality industry in America and is renowned for his exceptional business acumen, managerial and marketing skills with an eye for perfection in this immensely competitive environment. At the height of his career, he was the President and Chief Executive Office of the luxury hotel chain, Pan Pacific Hotel Groups or PPHG. This prominent luxury hotel chain has an international presence in twelve countries around the world and many distinguished people in the tourism industry regard it as one of the best hotel chains around the world. During the duration of clients’ stay in this reputed hotel chain, the staff and employees of the hotel treat the guests like family members. The outstanding leadership skills and mere presence of Patrick Imbardelli inspires both the employees and staff to put their best foot forward when it comes to catering to the customers’ needs and expectations.
Patrick Imbardelli’s exemplary brand management skills and business strategies are a catalyst in propelling Pan Pacific Hotel Groups or PPHG to become one of the reputed luxury hotel chains in the industry. Patrick was also instrumental in nurturing healthy and positive relations among the staff, stakeholders, investors, management and owners of this prominent hotel chain. It was under Patrick’s tenure that the Pan Pacific Hotel Groups or PPHG rose to prominence in the hospitality industry. Many people in the hospitality industry regard Patrick as a visionary with an eye to exploit any business opportunity that would lead to phenomenal growth.
Patrick Imbardelli has thirty years of experience in the hospitality industry and during his occupancy with the Pan Pacific Hotel Groups or PPHG he was in charge of the marketing and brand management division of the hotel. Many of his exemplary and groundbreaking business development strategies were a catalyst in enhancing the service delivery of the hotel group and lead to an expansion of its operations. Under Patrick’s exemplary leadership and tenure, the Pan Pacific Hotel Groups or PPHG won a number of international awards and recognition for excellence. Some of these awards are Top in Q2 2009 Customer Satisfaction, Top in Q3 2009 Hospitality Index from the Market Metrix Hospitality Index and the Overall Winner and Winner in Luxury Hotels Segment for 2008.
No other business leader in the hospitality industry can match the exemplary business acumen, leadership and management skills of Patrick Imbardelli. Most of his peers and competitors in the hospitality industry recognize him as one the best business leaders, who has taken the industry to the next level.